At www.bhcexperts.com, we want you to know and control what data you share with us and how we use it. This text (called the Privacy Policy) explains clearly and simply what data we collect and how we use it. Its purpose is to help you decide what information you want to share with us and in what way.
bhcexperts.com & Personal Data at a Glance
We recommend you read the entire policy, but here’s a summary of the most important points:
When you use **www.bhcexperts.com**—even just to browse products—we automatically receive data such as your IP address and device type. These do not directly identify you.
If you create an account at www.bhcexperts.com, you share with us your email address, mobile phone number, and optional public profile details such as a profile photo. We use this data to secure your account and communicate with you about relevant matters.
We help make your online shopping easier with features like the “Smart Cart”, where you can save products you’re interested in, already own, or have recently purchased. We use browsing and saved-product data to show you more relevant results and notify you of opportunities that may interest you.
Public communication is available on our platform. Product and store reviews, as well as product discussions, are public and visible to all visitors of www.bhcexperts.com, along with your username and profile image. If you review a product or store, we may ask you for proof of purchase to verify authenticity (this is never published).
Through your account settings, you can choose what data you share, and you can manage your preferences for communication and promotional messages.
For any questions or comments about this policy, you can always contact us at info@bhcexperts.com.
Data You Provide Us
Some services require additional information to function properly. For example, you need an account to save products or use the Smart Cart.
Account Details
You don’t need an account to browse www.bhcexperts.com, but you may choose to create one to access certain services—like “Favorites,” the Smart Cart, or writing reviews. If you create an account, we ask for your email address and a username.
Your username appears with all your public activity (e.g., reviews, discussions).
Your email is used to contact you and send notifications (you can manage notification settings in your account).
If you post a store review or make a purchase through the Smart Cart, we may request your mobile phone number for verification. This number is only shared with the stores you buy from, to fulfill your order.
You may also share optional information such as your gender and age to help us improve our audience statistics.
Public Content
If you choose, you can publish material (e.g., product or store reviews, discussions) on www.bhcexperts.com. This content will be visible to all site visitors (and partner stores displaying our content) along with your username.
Location Data
You can share a location to help us suggest the best store or product for you (for example, to calculate shipping costs). This does not need to be precise and is not used for other purposes.
Products & Purchases
You can save favorite products to your account. We may contact you by email to ask for a review or to notify you about changes to products you follow. You can manage favorites and notifications in your account settings.
You can also view and delete stored orders in your account.
Shipping & Billing Information
When using the Smart Cart, you must provide payment details (credit/debit card) and shipping information.
Card details are securely transmitted to the payment provider and are never stored on www.bhcexperts.com.
Shipping details are shared with the courier and the store you purchase from to complete the order.
You may optionally save your card securely with the payment provider for future purchases.
Shipping details are stored for future use and shipping cost calculations.
Data We Receive Automatically
Even if you don’t have an account, we receive data when you use our services or visit other pages that include www.bhcexperts.com content.
Cookies
Cookies are small text files stored on your device. We use them to deliver personalized content, measure performance, and generate usage statistics. While most browsers accept cookies by default, you can manage them in your settings. Please note: cookies are necessary for some features (e.g., account services), but browsing and product searches work without them.
Traffic History
Like all online services, we receive certain data from your device while you browse, which we call Traffic History.
This includes your IP address, device type, browser type, operating system, visited pages, referring pages, search terms, and cookies. If you interact with partner stores using tools such as Google Analytics or Facebook Analytics, we may also receive purchase-related data (not linked to your account).
We use this information to ensure security, improve performance, provide better content, and personalize your experience.
Data Shared with Third Parties
In general, we do not share personal data with third parties unless:
you consent,
it is necessary to provide services, or
it is required by law.
Group Companies
We may share data with affiliated companies in compliance with this policy.
Service Providers
We use trusted providers in the EU and US (e.g., Google, Facebook Analytics, Inspectlet, payment providers, data networks). Data is shared only as needed, and always under strict conditions aligned with this policy.
Legal Compliance
We may store, use, or disclose personal data if necessary to comply with applicable law, ongoing legal proceedings, protect someone’s life, ensure service integrity, or prevent fraud and abuse.
Data Ownership
The data you share with us is part of our company’s assets. However, you can request deletion or correction of your data at any time by emailing info@bhcexperts.com.
Managing Your Data
Access & Edit: If you have an account, you can view, update, or delete your personal data anytime in your profile.
Delete Account: You can request full account deletion by emailing info@bhcexperts.com.
Opt-Out: You can manage communication preferences, unsubscribe from newsletters, and disable certain notifications in your account settings.
Data Controller
For personal data processing related to our services, the Data Controller is:
Attn: Data Protection Officer
Email: info@bhcexperts.com
The supervisory authority in Greece is the Hellenic Data Protection Authority (HDPA). Contact details: www.dpa.gr.
Children’s Privacy
www.bhcexperts.com is not directed at children. You must be at least 16 years old to use our services.
Changes to this Policy
We may revise this Privacy Policy from time to time. The most recent version will always be available at:
https://www.bhcexperts.com/privacy-policy
If changes are significant, we will notify you by email using the address associated with your account.
By using our services, you accept this Privacy Policy and are bound by its terms.
Last revised: 17 May 2018 (effective 25 May 2018)
